Returns

Before removing tags, try on all apparel items to ensure proper fit, even if you purchase multiples of the same product and size. Used, traded, second hand, and uniform exchanged apparel from school programs will not be accepted for returns, exchanges, or manufacture defect.

 

Returns: Returned merchandise approved after inspection MUST be in NEW, clean, re-sellable condition with all packaging. Credit will be issued at the current retail, sale or clearance price after meeting all requirements. The product must have all of its tags on and not have been worn, washed or mishandled. Regular priced uniform products can be returned with the original receipt within 60 days of purchase. Spirit items can be returned with the original receipt within 15 days of purchase.

 

Exchanges: Regular priced uniform products can be returned after inspection with original receipt in new condition within 60 days of purchase. Spirit items can be exchanged within 15 days of purchase. The product must have all original tags on and not worn, washed, altered, or mishandled.

Manufacturer defective uniform items can be exchanged for same item originally purchased, SAME SIZE within 1 year of accompanied receipt. 

 

Refunds: Approved refunds will be returned the same method as the original payment. JDYES products are sold as is.

Custom Orders: All custom orders are final. No refunds, no exchanges.

Clearance: All clearance sales are final. No refunds, no exchanges.

If your item does not meet the return or exchange policy, please consider donating to your local school or charity.

 

If you are contemplating a request for a special exception, please reconsider, for making exceptions to honor a personal request is unfair to those following policy.